Join the team.

Responsibilities:

• Assessment & Treatment:

Conduct thorough assessments of clients’ musculoskeletal health and discuss medical history to identify areas of tension, injury, or discomfort.

Develop personalised treatment plans based on assessment findings and client goals.

Apply a range of massage techniques, including deep tissue, myofascial release, trigger point therapy, and other specialised methods to treat soft tissue injuries, pain, and stiffness.

• Rehabilitation Support:

Assist clients in their rehabilitation process by promoting recovery through massage techniques that reduce inflammation, improve circulation, and release muscle tension.

• Client Education:

Educate clients on posture, ergonomics, stretching, and self-care practices to prevent future injuries and promote long-term muscle health.

• Record Keeping:

Maintain accurate and detailed client records, including treatment plans, progress, and any recommendations for future sessions.

• Collaboration:

Work with other healthcare professionals (e.g., physiotherapists, chiropractors, fitness trainers) to ensure comprehensive care and treatment for clients.

• Continuing Education:

Stay current with the latest techniques, research, and trends in sports massage therapy and soft tissue care.

Qualifications:

• Education & Certification:

Accredited certification in Sports Massage Therapy, Soft Tissue Therapy, or a related field (e.g., diploma or degree in massage therapy) to Level 5 or equivalent, although applicants with Level 4 with good work experience should also apply.  Evidence of membership to the Sports Massage Association is preferable.

• Experience:

Proven experience in providing sports or soft tissue massage therapy, particularly with athletes or active individuals.

• Skills:

Strong knowledge of anatomy, biomechanics, and musculoskeletal conditions.

Excellent hands-on technique and ability to tailor treatments to individual needs.

Strong communication skills to interact effectively with clients and collaborate with a multidisciplinary team.

• Physical Stamina:

Ability to work long hours, including standing or sitting for extended periods, while performing physical treatments.

Our busy, patient focused clinic needs an efficient, reliable and self-motivated professional Receptionist to take responsibility for performing general clerical duties and providing customer service and assistance for all the clinic's patients and practitioners by performing the following:

Tasks

1. Book all patient appointments (Initial Assessments and Follow ups) accurately using the clinic's TM3 booking system

2. Register new patients and book appointments accurately using TM3

3. Complete appointments and take payment ensuring that invoices/receipts are issued if needed

4. Answer incoming telephone calls and messages, determining purpose and handling appropriately

5. Assist with updating the weekly practitioner's room schedule

6. Scan documents and attach to the appropriate patient record

7. Shred unwanted documents at appropriate times

8. Record clearly in the diary all queries that cannot be dealt with so that Kate/Ann can deal with when next available to do so.

9. Keep reception area tidy

10. Help with stock item ordering as required

Requirements

Computer Literate with Microsoft Word, Excel and Outlook

Other Skills

1. Protect patients’ rights by maintaining confidentiality with personal and financial information

2. Be able to prioritise

3. Maintain a professional but friendly manner at all times with strong customer service skills including ability to communicate with patients of all ages, clinicians and medical consultant teams.

4. Ensure attention to detail